Are you confused about what social media is, or why it’s being hailed as the next big thing? For starters, try Social Media in Plain English ( http://www.commoncraft.com/socialmedia ) a video from Common Craft that explains social media by telling a simple story about Scoopville, a town that is famous for ice cream. For another stab at the same topic, read Robert Scoble’s What is Social Media?.
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